30 Day Return - Exchange Policy

 

RETURNS & EXCHANGES

Due to adjustments at our return facility, returns and exchanges will be processed within 3-7 days once received at our warehouse. You will receive a refund confirmation email as soon as your return has been processed.
Other Returns & Exchanges:
Not quite the right order ? Or maybe you've changed your mind? Not to worry, we'll take it back!  and refund 

For your convenience, we've included a $5 Return Shipping Label in your box. Should you choose to use the label, the cost of return shipping, $5.00 for your order, will be deducted from your refund. See our detailed return policy below.

Every effort is made to ensure your merchandise is shipped in perfect condition. If for any reason you are not completely satisfied with your purchase, you may return any item in its original condition within 30 days of receipt and we will gladly provide a refund, replacement, or an exchange.

 

Return Merchandise Authorization (RMA): is NOT POSSIBLE for products without ALL packing material. RMA number WILL NOT be issued without original packing materials. All parts and components must be in the original packaging. Issues of software compatibility: must be addressed to the Manufacturers. There is no return on software compatibility with your systems. You may need to down load new firmware updates from the manufacturer's website. Each case will be evaluated on an individual basis. We will provide you with return instructions and a RMA (Return Merchandise Authorization) number. As soon as your product is received at the receiving warehouse, the RMA number is recognized and the item is quality checked, your account will be full credited (credit card) within 7 days.

Special Orders are Non-Refundable: such as Network Cards, Printer or Scanner Interface Boards, Memory card, Hard Drive, Electronic Whiteboards (Smart Board, Panaboard & Plus Copyboards), Paper Handling Products, Optional Accessories are non refundable.